We will despatch your order the very same day if placed before 4pm GMT Monday to Friday. Orders received later than 4pm GMT, or over a weekend, will be despatched the following working day. A 'working day' includes Monday to Friday, and does not include Saturday, Sunday or Bank Holidays.
Orders placed on a weekend or bank holiday day will be collected by our shipping agents on the next working day.
UK - Standard Shipping: 2-3 working days: £5. Free delivery over £400
International Shipping: £20
RETURN & EXCHANGE POLICY
If for some reason you are not completely satisfied, we offer UK Returns & Exchanges (stock permitting).
All items must be returned within 14 days of receipt of order. All items must be returned new, unused and in the original packaging (as well as organic cotton bag if included) with all tags and labels attached.
Please ensure you obtain proof of postage from the Post Office when you drop the package off as we cannot be held responsible for for item(s) lost in transit.
You can return your order with a note requesting your exchange and the Returns team will process your request - stock permitting.
We currently do not offer free international returns.
We aim to process all refunds within five to seven days upon receipt. Refunds will be credited back to the card used for the original purchase and a confirmation email will be sent to you once your refund has been processed.
Please note that it may take up to a further five to seven working days for your bank to process the payment.